Privacy Policy

A legal disclaimer

L&R Digital Marketing Consultancy Ltd – Privacy Policy

Effective Date: 24/06/2025

At L&R Digital Marketing Consultancy Ltd (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

L&R Digital Marketing Consultancy Ltd is a UK-based company providing digital marketing services to businesses.
Registered Address: [Insert Company Address]
Company Number: [Insert Company Number]
Contact Email: [Insert Contact Email]

2. What Information We Collect

We may collect and process the following types of personal data:

Identity Data: Name, business name, job title.
Contact Data: Email address, phone number, business address.
Transactional Data: Records of services provided, payments made.
Technical Data: IP address, browser type, and usage data when you visit our website.
Marketing and Communications Data: Preferences for receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect your information through the following methods:

Directly from you when you:
- Fill out a form on our website
- Communicate with us via email or phone
- Subscribe to our services or newsletters
Automatically through our website via cookies and analytics tools (see Section 7).

4. How We Use Your Information

We use your information to:

Provide our services and manage your subscription
Communicate with you about your account or projects
Process payments and send invoices
Improve our services and website
Send marketing emails (only with your consent)
Comply with legal or regulatory obligations

5. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

Contractual: To fulfil our service agreement with you.
Consent: When you’ve opted into marketing communications.
Legitimate Interests: To manage and improve our services.
Legal Obligation: To comply with laws and regulations.

6. Data Sharing

We do not sell your data. We may share your data with:

Trusted third-party service providers (e.g., email hosting, invoicing platforms) who help us operate our business.
Legal authorities if required by law.

All third parties are required to respect the confidentiality and security of your data and only process it under our instructions.

7. Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to improve user experience and analyse website traffic. You will be notified about cookies when visiting our website, and you may adjust your browser settings to block cookies.

8. How We Protect Your Data

We use appropriate technical and organisational measures to secure your personal information against unauthorised access, loss, or misuse. These measures include encryption, password protection, and access control.

9. How Long Do We Keep Your Data?

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations. Typically, client records are held for up to 6 years after the end of our working relationship.

10. Your Rights

Under data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Object to processing or request restriction
Withdraw consent for marketing communications
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at [Insert Contact Email].

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you by email.